Terms of service
Last updated: 27 September 2026
Welcome to LabelMint. By placing an order through our website, you agree to the following terms.
1. About LabelMint
LabelMint provides personalised labels and related products for customers. All products are subject to availability.
2. Orders & Personalisation
When placing an order, customers are responsible for providing accurate information, including names, wording, spelling and any other personalisation details.
Please carefully check your personalisation before completing your order.
Once an order has entered production, changes or cancellations may not be possible.
3. Personalised Products
Our personalised products are made specifically to the customer’s requirements. Because of this, personalised items are generally not eligible for cancellation simply because you have changed your mind. This does not affect your statutory rights if an item is faulty, damaged, incorrectly supplied or does not match its description.
4. Pricing & Payment
All prices displayed on our website are in pounds sterling (£).
Payment must be successfully completed before an order is processed.
We reserve the right to correct pricing or product information errors where necessary.
5. Production & Delivery
We aim to process and dispatch orders within the timeframe stated on the website.
Delivery times may vary depending on the delivery service used. Once an order has been dispatched, delivery is handled by the relevant delivery provider.
6. Faulty or Incorrect Orders
If your order arrives faulty, damaged, incorrectly supplied or does not match the description provided, please contact us as soon as possible.
Please provide your order number and photographs where appropriate so that we can investigate the issue and provide an appropriate remedy in accordance with your legal rights. Goods supplied to consumers must be as described, of satisfactory quality and fit for purpose.
7. Website Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information on our website are accurate. However, colours may appear slightly different depending on the customer’s device or screen.
8. Intellectual Property
All LabelMint branding, logos, designs, photographs, text and website content belong to LabelMint or are used with permission and must not be copied, reproduced or used commercially without permission.
9. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be published on this page.
10. Contact
If you have any questions about these terms or your order, please contact LabelMint through our website or the contact details provided on our website.
11. Your Legal Rights
Nothing in these Terms of Service is intended to remove or restrict any rights you have under UK consumer law. Any term that attempts to exclude statutory rights where the law does not allow this will not apply.